Megamall Privacy Policy

This policy explains how Megamall collects, uses, shares, stores, and protects information when you use our website, customer account, and marketplace services.

Information we collect

Information you provide

We may collect your name, phone number, email address, delivery addresses, account preferences, order details, support messages, and information needed to process payments or refunds.

Device and usage information

We may record browser type, device information, IP address, language, pages visited, search activity, and diagnostic data to operate, secure, and improve the platform.

How we use information

• Create and manage customer accounts.
• Process orders, payments, shipping, returns, and refunds.
• Provide customer support and important service notifications.
• Prevent fraud, abuse, and security incidents.
• Improve search, recommendations, reliability, and user experience.

Cookies and similar technology

We use essential cookies to keep you signed in, maintain carts and preferences, protect sessions, and understand aggregate site usage. Optional analytics or marketing technologies are used only as permitted by applicable settings and law.

Sharing and retention

Information may be shared with relevant sellers, delivery partners, payment providers, service vendors, or authorities only when needed to complete services, meet legal duties, or protect users. We retain information only as long as reasonably necessary.

Your choices

You may review and update account information, manage communication preferences, or request account deletion from the customer dashboard, subject to legal and transaction record requirements.